How to Request a Refund on Raket

If you've made a purchase on Raket.PH and need to request a refund, follow these simple steps to initiate the refund process.

Step 1: Check the Refund Policy

Before requesting a refund, familiarize yourself with Raket.PH's refund policy. Understanding the terms and conditions will give you clarity on whether you are eligible for a refund.

Step 2: Contact Customer Support

If you meet the refund criteria, reach out to Raket.PH's customer support team. You can typically do this by emailing help.raket.ph or by using the support widget.

Step 3: Provide Necessary Information

When contacting customer support, be sure to provide the following information:

• Your order number
• Reason for requesting a refund
• Any relevant details or documentation

Step 4: Await Response

After submitting your refund request, wait for a response from the support team. They will review your request and provide further instructions on how to proceed.

Step 5: Complete the Refund Process

If your refund request is approved, follow the instructions provided by the customer support team to complete the refund process. This may involve providing additional information or confirming your payment details.

Step 6: Confirmation

Once the refund process is complete, you should receive a confirmation of the refund. Depending on the payment method used, it may take a few days (2-14 days) for the refunded amount to reflect in your account.

Additional Tips:

• Be polite and clear when communicating with customer support.
• Keep all relevant documentation handy to expedite the refund process.
• If you encounter any issues during the process, don't hesitate to follow up with customer support.

If you have any further questions or need assistance with your refund request, feel free to contact Raket.PH's customer support team at help.raket.ph for help.